A few days ago, the General Office of the National Health Commission of the People’s Republic of China issued the “Announcement on the National Monitoring Analysis of the Performance Appraisal of National Tertiary Public Hospitals in 2018”. Peking Union Medical College Hospital has got a total score of 958.2 points and an evaluation level of A++, ranking the 1st of 2398 public hospitals participated in the national evaluation.
▲PUMCH attaches great importance to the performance appraisal of national tertiary public hospitals, and establishes a special team to coordinate and promote the overall work progress.
The performance appraisal of national tertiary public hospitals is an important indicator for testing and evaluating the reform and development of public hospitals. Among the four first-level indicators, PUMCH gets full marks in satisfaction; in medical quality, operational efficiency, and sustainable development, PUMCH scores significantly higher than the national average.
PUMCH’s outstanding achievement is closely linked with the following works: insistence in providing tertiary-public-hospital services, including diagnosis and treatment services for acute, critical and complicated diseases; continuous improvement in the quality of medical services and management. PUMCH started its comprehensive performance appraisal in 2008 and revised the plan every year, to give full play to the performance appraisal as a “baton”. According to the idea of “whatever the patient needs, performance is assessed”, it has gradually formed the principle of “quality and safety as premise, placing equal emphasis on service and efficiency”.
PUMCH encourages admission and treatment of critical and difficult cases, and jointly provides advice for seriously ill patients in diagnosis and treatment, through multi-disciplinary consultation, MDT, etc. It keeps strengthening the construction of an integrated health care system, exploring the construction of a hierarchical medical system, implementing overall planning and advancing step by step. It focuses on sensory control and strengthens perioperative safety management, takes the lead in China to carry out surgical safety checks to report adverse events and potential safety hazards, establishes a high-risk drug warning system for doctors’ workstations, implements surgical risk management, initiates medical quality and safety sentinel warnings, and continuously improves self-correction ability. PUMCH fully implements a responsibility system for holistic nursing, matching responsible nurses and patients one-to-one, to achieve seamless and high-quality nursing services throughout the entire process. It is comprehensively improving its level of informatization and promote the construction of smart hospitals, based on the "Internet Plus". It also standardizes finance management, effectively controls the increase in medical expenses, strengthens the refined management of medical equipment, medicines and consumables, which improves resource allocation and operational efficiency. In the past ten years, the hospital performance appraisal has formed a "comprehensive + single item" compound appraisal model, which continuously optimizes the hospital's operating mechanism.
In the future, PUMCH will continue strengthening medical quality, safety and content construction, strive to improve resource utilization efficiency, increase scientific research funding, improve talents team cultivation, and promote sustainable development of disciplines.
Photo by/Wang Pengfei